Two days of seminars, meetings and networking are easier with a straightforward base to return to each evening. EventBeds is the official accommodation partner for Contact Centre Expo 2026, taking place 18-19 November at ExCeL London, so accommodation is one less thing to sort before you arrive.
Hampton by Hilton London Excel and Holiday Inn Express London - ExCeL (Event-exclusive rate) are both within walking distance of the venue, while Courtyard By Marriott London City Airport and Holiday Inn Express London - Royal Docks (10% off) are a short walk further out if you'd rather more space after a long day of meetings.
Book through EventBeds for exclusive rates and flexible payment terms, so your stay is smooth, seamless and enjoyable.
Getting to ExCeL London
Custom House and Royal Victoria DLR stations both sit close to the venue, with direct connections into central London and an approximate 10-minute journey from London City Airport. Staying within walking distance means avoiding the morning commute altogether across both days of the show.
Looking for accommodation for a different event? Browse all current EventBeds partner events at stay.eventbeds.net.
About Contact Centre Expo 2026
Contact Centre & CX Expo is Europe's leading event for the contact centre and customer experience sector, bringing 3,500+ professionals and 120 exhibitors to ExCeL London on 18-19 November 2026. Across 100+ seminar sessions and 110+ speakers, it covers everything from AI and chatbots to omnichannel technology, workforce management and CX strategy.
Beyond the exhibition floor, the CONNECT 1-1 Meeting Programme pairs visitors with selected exhibitors to make the most of their time, Training Workshops hosted by The Forum build practical skills, and the Networking & VIP Lounge gives attendees space to build contacts away from the show floor.
Frequently Asked Questions
Do I need to register in advance for a ticket?
Yes, entry is free but requires registering for a ticket in advance via the show's official registration form.
Do I need to book the CONNECT 1-1 Meeting Programme in advance?
Yes, the CONNECT 1-1 Meeting Programme is a bespoke, scheduled programme, so it's worth arranging ahead of the show if you want guaranteed time with specific exhibitors.
Do I need to pick between the Contact Centre and CX tracks?
No. The site lets you tailor content to your professional focus, but a single free ticket gives you access to both the Contact Centre and Customer Experience sides of the event.
How do I get to ExCeL London from central London or the airports?
Custom House and Royal Victoria DLR stations both sit close to the venue, connecting directly into central London, with London City Airport around a 10-minute journey away.
Can I cancel or change my hotel booking?
Booking flexibility depends on the individual hotel's rate and cancellation policy, which is shown at checkout before you confirm your reservation.
Does EventBeds offer accommodation for other events?
Yes. EventBeds partners with hotels for a wide range of industry and consumer events. You can view all current event accommodation pages at stay.eventbeds.net.
Our Other Events
EventBeds partners with hotels for a range of industry and consumer events. Here are a few more you might be attending:
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